Common questions

What happens if you misplace a money order?

What happens if you misplace a money order?

You can’t stop payment on a USPS money order, but you can have it replaced if they determine it’s lost or stolen. If that’s the case, they will issue a replacement money order. The USPS charges a $6.25 processing fee to replace a lost or stolen money order.

Can I get a replacement money order?

Money orders can be replaced if they are damaged, lost or stolen, but the process isn’t always easy, nor is it free. You’ll have to return to the place where you purchased the original money order and provide information proving you purchased it.

How do you claim a money order?

How to Cash a Money Order

  1. Bring your money order to a location that will cash it. You can take the money order to your bank, credit union, grocery store, and some retail stores.
  2. Endorse your money order.
  3. Verify your identity.
  4. Pay service fees.
  5. Receive your cash.

Can you check if a money order was cashed?

Customers wanting to find out if a money order has been cashed may go online to USPS.com to check the status. They will need to enter the money order serial number, Post Office number, and issued amount—all printed on the money order receipt—in order to obtain near real-time status information.

How do I get my money back from a money order?

¹Other options to submit a refund request if your money order has not been cashed:

  1. Fill out the Money Order Refund Request form on the back of your receipt.
  2. Send the completed form to the address mentioned on your receipt or by fax at 1-720-864-0477 or by email to [email protected].

How do I replace a ripped money order?

If your money order is so damaged it’s deemed invalid, you’ll need whoever ordered it to get a replacement. The process is simple. All they’ll have to do is: Print and complete the money order customer request form.

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