Tips

How do I contact Eurostar by phone?

How do I contact Eurostar by phone?

If you have any queries about Club Eurostar, call:

  1. UK: 03432 186 186.
  2. France: 01 70 70 60 88.
  3. Belgium: 02 400 67 31.
  4. Netherlands: 0207 16 83 25.

How do I get in touch with Eurostar?

Just give us a call on: UK: 03432 186 186. Belgium: 02 40 06 731. Other countries: +44 (0)3432 186 186.

What is the Eurostar phone number?

1 (646) 934-6454
Eurostar/Customer service

Does Eurostar give refunds?

If you booked at eurostar.com, you can cancel your trip and get a refund until up to 60 days after your planned departure – except on Netherlands routes.

Where is Eurostar head office?

London, United Kingdom
Eurostar/Headquarters

How do I connect to Eurostar WIFI?

Here’s how:

  1. Go to wi-fi settings.
  2. Choose EurostarTrainsWiFi.
  3. A form will pop up. Just just fill it in and click Submit.
  4. Click Connect on the next page and you’re online.
  5. If you’re on a mobile or Android device, open the Eurostar app to find all of our TV programmes, movies, games and more.

Where is Eurostar registered?

Eurostar International Limited (EIL) is the railway company operating the international Eurostar train services between London, Paris, Amsterdam and Brussels via the Channel Tunnel….Eurostar International Limited.

Type Limited company
Industry Rail Transport
Founded 1990
Headquarters London, England, UK
Key people Jacques Damas (CEO)

How do I claim a refund from Eurostar?

To claim, customers can go to compensation.eurostar.com. Partial refunds will be provided by way of a bank transfer or refund to the original credit card used, and must be claimed within two months of the delay on our website, using the details of the original ticket.

How long do Eurostar vouchers last?

12 months
Your voucher will be valid for 12 months from the date of your delayed or cancelled train.

Is Eurostar still running to Disneyland Paris?

Important: Although travel restrictions have begun to ease, we’re still not able to start running trains on all our routes again yet because of the ongoing impact of the pandemic. As a result, we will not be running direct trains to and from Disneyland® Paris for the time being.

Is there phone signal on the Eurostar?

Our free wi-fi uses 3G and 4G signals en route. Due to the nature of the mobile connections, the quality of Internet connection will vary….

How to contact Eurostar Club in the UK?

If you have any queries about Club Eurostar membership, call: UK: 03432 186 186 France: 01 70 70 60 88 Belgium: 02 400 67 31 Netherlands: 0207 16 83 25 Open from 08:00 to 17:00 Monday to Friday and closed at weekends.

When is Eurostar open on May 6th 2019?

Bookings and exchanges. From the UK: (+ 44) 03432 186 186. Be sure to have your six-letter booking reference to hand if you’re calling about an existing booking. Open from 08:00 to 20:00 Monday to Friday and 09:00 to 18:00 at weekends. Monday 6th May 2019 (Bank Holiday) – Open 9:00 to 17:00.

What to do if you leave something on a Eurostar train?

If you’ve left something on the train or in one of our departure lounges, call 03448 224 411. Otherwise, email [email protected]. If you’d like a press pack or have any media-related queries, please email [email protected].

Is it possible to book Eurostar tickets in GDS?

It is now possible to book Eurostar in your GDS via our interlining agreement with Hahn air, book under our carrier code 9F and ticket by plating on HR/169. Eurostar International Ltd registered in England and Wales No. 02462001

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